Delivery

Here at HOU, we use DPD for all orders. These services mainly deliver from Monday to Friday between 8.00am to 12.30pm so we strongly recommend that you ensure someone is on site to accept your delivery. 


MAINLAND UNITED KINGDOM:

  • We will dispatch your order within 2 working days. It can take up to 3 working days after dispatch for you to receive your order. 

Standard Delivery - £1.99 per delivery.

Delivery time for Standard Delivery is usually between 1-2 working days and all standard deliveries are sent by DPD. 

  • If you require goods for a specific date, please contact us and we will try to arrange this for you. Please note that there will be an additional cost for special deliveries. 

    IMPORTANT INFORMATION:

    • Delivery times are estimates and commence from the date of shipping, rather than the date of order. We aim to ship orders placed before 3pm GMT Monday to Friday on the same day, however, we cannot guarantee this.
    • Our courier partners may not be able to call you on arrival so please ensure that you provide a delivery address where the shipment can be received during business hours. The courier will try to deliver your order three times and should leave a calling card at each attempt.
    • We’re unable to deliver on public holidays so please allow an extra working day across these busy periods.